Ouraim is for you to be 100% satisfied.

Inunlikely event of requesting a return photographic evidence is required.Without this we will be unable to deal with your claim as this evidence allowsus to raise your issue with our supplier and the courier.

Ifyou are not completely satisfied with your purchase please do not hesitate tocontact us; we will do our very best to resolve remises any issues.

We guarantee to dispatch all orders within 24 hours of cleared payment.

Orders placed at weekends or on a public holiday will be dispatched the next working day.

Proof of postage on all items are always retained for your peace of mind and insured.

International sales are completed through eBay global shipping process, as such price on international postage is governed by eBay. Please consult them if buying outside of the UK.

Payment through PayPal or eBay Payment Method is preferred as then you are covered by eBay protection scheme.

If you are collecting an item you are more than welcome to pay by cash.